Privacy Policy

Soulsway Practice  Last Updated: August 20, 2026

This Privacy Policy explains how Soulsway Practice® ("Soulsway," "we," "us," or "our") collects, uses, discloses, and protects your information when you visit soulswaypractice.com, enroll in a course through courses.soulswaypractice.com (hosted on Thinkific), or otherwise interact with our services.

By enrolling in a course or otherwise using our site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

Information you provide directly:

• Name, email address, and mailing address
• Payment information (processed securely by our third-party payment processor — we do not store your full credit card details)
• Account credentials (username, password) for your Thinkific student account
• Content you submit within the course, such as journaling exercises, if you choose to share them with us (e.g., in a support request or community space)
• Communications you send us (emails, support requests, testimonials)

Information collected automatically:

• IP address, browser type, device information
• Course progress, video watch time, and completion data
• Cookies and similar tracking technologies (see Section 5)

Information from third parties:

• Payment confirmation from our payment processor
• Basic account data if you sign in via a third-party service (if applicable)

2. How We Use Your Information

We use the information we collect to:

• Provide access to and administer purchased courses
• Process payments and send purchase confirmations/receipts
• Communicate with you about your account, course updates, or customer support
• Send marketing communications, such as newsletters or promotions (you may opt out at any time — see Section 7)
• Improve our courses, content, and website based on usage patterns
• Comply with legal obligations and protect against fraud or misuse

A note on course content: Any personal reflections, journaling responses, or information you choose to share as part of course exercises are for your private use unless you voluntarily share them with us (e.g., in a testimonial or support conversation). We do not access, read, or monitor your private journaling or self-guided exercises.

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers:With third parties who help us operate our business, including:
  • Thinkific (course hosting platform)
  • Our payment processor (e.g., Stripe or PayPal)
  • Email marketing platform (e.g., Mailchimp, Klaviyo)
  • Video/audio hosting (e.g., Wistia, embedded via Thinkific)
  • Spotify, where playlists are embedded as part of course content (subject to Spotify's own privacy policy when you interact with an embedded player)
• Legal requirements: If required by law, subpoena, or legal process, or to protect the rights, safety, or property of Soulsway, our students, or others
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Third-Party Platforms

Our course is hosted on Thinkific, a third-party platform. Thinkific processes certain data on our behalf (such as login credentials, payment status, and course progress) in accordance with its own privacy policy, available at thinkific.com/privacy-policy. We encourage you to review Thinkific's policy, as their handling of certain technical and account data is governed by their terms, not solely ours.

Where our course content includes embedded third-party media (such as Spotify playlists), your interaction with that embedded content is also subject to that provider's own privacy practices.

5. Cookies and Tracking

We (and our service providers, including Thinkific) use cookies and similar technologies to:

• Keep you logged into your account
• Understand how students use and navigate the course
• Improve site performance and content

You can control cookies through your browser settings. Disabling cookies may affect your ability to log in or access certain course features.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course access and progress data is generally retained for the duration of your enrollment and a reasonable period afterward, in accordance with Thinkific's data retention practices.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal or contractual retention requirements)
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email, or contacting us directly

California residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at [INSERT CONTACT EMAIL].

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and rely in part on Thinkific's and our payment processor's security infrastructure (including PCI-DSS compliance for payment processing). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our courses are intended for adults. We do not knowingly collect personal information from children under 16 (or the applicable age of consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International Users

Our services are operated from the United States. If you are accessing our courses from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. Health-Related Content Disclaimer

RESTORE YOURSELF and other Soulsway courses include somatic, embodiment, and wellness-related content. This content is educational and not a substitute for medical or mental health treatment. Any personal health information you choose to share in journaling exercises or communications with us is treated as confidential but is not subject to HIPAA, as Soulsway is not a covered healthcare entity.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Soulsway Practice // Email: [email protected]  // Website: soulswaypractice.com